Learn the ins and outs of your Bitcasino Account

Bitcasino offers a wide range of casino games, from quick and easy slots to high-limit live dealer blackjack tables! We also offer bonuses, promotions, and a loyalty program that can make each gamble more rewarding.

All this is within your reach; you only have to create an account! Read ahead to learn about the sign-up process, what it entails, account safety options, and our identity verification process!

How to create a Bitcasino account

Let’s get into it and teach you the Bitcasino registration method! See below for our easy step-by-step guide.

Step 1
Click sign up to start your adventure: Open the site and find the red 'Sign Up' button in the top right corner. Click on it and wait for the website to redirect you to the registration page.
Step 2
Add the necessary details: After you get redirected, you’ll find the form to fill out. Enter your username, email address, date of birth, and strong password. Adding your phone number is optional.
Step 3
Read and agree to the terms and conditions: Below the form is a box about the page's terms and conditions and privacy policy. Make sure you read and understand both before ticking the box in agreement. You also must complete the reCAPTCHA to verify that you're human.
Step 4
Verify your account through email: Check your email for a verification message from Bitcasino. Once you find the email, click on the link to confirm your account.
Step 5
Enter the casino: Return to the website and log in with your email and password to confirm your account isn't working. After completing that step, you will now have a Bitcasino account!

Important terms and conditions for Bitcasino members

Before playing, we want you to know what it means to become a Bitcasino player. Listed below are essential terms and conditions that players adhere to when they become site members.

  • You must be at least 18 years old to play and agree to play for fun, not to make money.
  • Be truthful when registering and update your information if it changes.
  • You're responsible for any taxes on winnings and understand you might lose your deposited funds. Remember that gambling can be addictive, so play responsibly.
  • This service is unavailable in some countries, so check if yours is restricted.
  • Use a valid payment method supported by the platform for deposits and withdrawals.
  • We strive for a smooth experience, but technical issues might occur. We'll try our best to assist if they do.
  • The company reserves the right to review or close accounts of people holding political office or those related to them.
  • Only one account per person is allowed. Using unauthorised technology is strictly prohibited. The company monitors for such activity.
  • All bonuses and promotions have specific rules. See the dedicated 'Bonus Terms' section for details.

Only once you fully understand and accept the terms should you create an account at Bitcasino.

What should I do if I forget my Bitcasino account password?

In the age of digital safety, updating your password every 3 or 6 months is highly recommended. When you forget your password, consider it prime time to update and strengthen it. 

In this section, we’ll review how to reset your password using the ‘forgot password’ option on the log-in page. See how to do just that with the steps below:

Step 1
Head to Bitcasino’s login page: Click 'Log In' at the top right corner of the page.
Step 2
Start the password reset process: On the login page, find the 'Forgot Password' link below the login button and click it.
Step 3
Request a new password: Enter the email address associated with your account and click 'Request Password Reset' button.
Step 4
Check for the password reset email: Look for the email sent by Bitcasino. If you can’t see it, try checking your junk or spam folders.
Step 5
Reset your password: Click the password reset link in the email from Bitcasino. This will take you back to the website, where you can create a new password.

How to authenticate your Bitcasino account

Part of keeping you and other users safe on the platform is implementing security measures like email verification and two-factor authentication. This section discusses these measures and how you can execute them at Bitcasino.

Email verification

Email verification is a security measure websites use, and it involves sending a link or code to your email. By clicking the link or entering the code, you confirm that you have access to that email address and that you’re not a bot. In addition, it verifies that Bitcasino can send you updates on promotions or account activity. 

See how email verification works in Bitcasino with this sample below:

  1. Receiving the email: After creating a basic account, you’ll receive a verification link to your registered email address.
  2. Finding where the email is: This email may arrive in your inbox or categories like your spam or junk folder.
  3. Activating the link: Within this email, you'll find a verification link to click. Doing this will confirm that you have access to your email, open the sender’s site, and confirm the verification process.
  4. Updating your account status: Our system then updates the account status as verified.
  5. Better access: You can now access more of the platform with a verified email.
Two-factor authentication

Two-factor authentication (2FA) is another way to authenticate your account and serves as an extra security measure by ensuring only you are logging in or making transactions.

With 2FA enabled, you get a unique code sent to your phone or a 2FA app like Google Authenticator. It occurs whenever you try to log in or make a transaction.

Enable 2FA at Bitcasino by following these steps:

Step 1
Find the security section: Head to your account settings and look for the 'Security' section. Click on it.
Step 2
Click the enable option: Within the 'Security' area, find the 2FA option and click 'Enable 2FA' to start the process.
Step 3
Scanning or copying the code: AA QR code will pop up, and you’ll need to use a trusted 2FA app like Google Authenticator to scan it. It will generate a unique 6-digit code on your phone that you’ll need for the next step.
Step 4
Enabling 2FA: Enter the 6-digit code from your app back into the website's pop-up window. Click 'Confirm' to finalise.

Identity verification at Bitcasino

Having a Bitcasino account is only the first step to becoming a full-fledged online casino member. Experience more from the site, such as access to games, promotions, and the loyalty program, when you undergo the identity verification process.

Learn more about this process, why it’s vital, and the steps to having a fully verified account.

What is identity verification, and why is it important?

The vast amount of data and money flowing through online casinos means we need robust security measures to protect you and the platform. Licensed casinos utilise Know Your Customer (KYC) processes as a standard security protocol, and these systems involve verifying a player's identity to ensure they are who they claim to be.

Why is the process essential?

For licensed online casinos, verifying your identity (KYC) is essential. It ensures you're the only one accessing your account and protects your funds from unauthorised use. It also helps prevent identity theft and money laundering, keeping the platform secure for everyone.

Additionally, KYC safeguards both you and the casino. You can gamble with peace of mind, knowing your account is secure, while the casino can uphold regulations and industry standards. All of this helps ensure a high-quality experience for all users on the site.

Undergoing the KYC process

Now that you know the process and why it’s vital, you may wonder how to start verifying your account. Learn how to do that by reading below, starting with making an account.

To have a fully verified account, you’ll need to accomplish a verification plan, which means submitting details about yourself and supporting documents.

Step 1
Log into your account.

The first step is to have an existing Bitcasino account and access your account through the log-in page.

Step 2
Go to your account settings

Click on your profile section and find the ‘account’ section. Under this page, you’ll find a ‘verify identity’ area with a ‘start verification’ button. Press the button to start the process.

Step 3
Adding the right details

In the first step of this process, you’ll need to provide details like which country issues the ID or document. After that, you’ll need to select the document type. 

Government-issued documents such as passports, driving licences, residence permits, or national ID cards are the only documents allowed at this step.

Step 4
Submitting the right documents

The next steps require you to submit documents, allowing the casino to get to know you better as a player and check your details.

The card presented must abide by the following rules:

  • It must not be broken
  • It must be valid during the date of submission
  • It must be clear on both sides
  • It Must have all four corners of the document visible

If your selected card follows all these rules, upload a front and back version of the document.

Once done, you must take a selfie so the site can recognise your face. Then, wait for the website to review your document and verify your identity. Upon successful verification, you’ll receive an email regarding your account status. 

Perks of having a fully verified account at Bitcasino

Security and safety is a huge perk of having a fully verified account on our platform, but there’s even more to it than that. Learn about the benefits of having a complete account, such as access to our loyalty program, playing for real prizes and bonuses, and our VIP program below!

Access to Bitcasino’s loyalty program

Earn huge bonuses when you climb the ranks of Bitcasino’s loyalty program! In our loyalty system, you can earn points for each game you play and wager that you make. The more you play, the more these points unlock special advantages and bonuses.

The seven tiers of the Bitcasino Loyalty Club are known as Milestones. They resemble a ladder, with 'Hero' being the highest level and 'Beginner' being the starting level. 

Gaining access to new levels demands that you achieve specific numbers of points. With our Loyalty program, the higher you climb, the better the rewards become. 

Play games for real money

Unlocking a fully verified account expands the variety of casino games and prizes you can win. You gain access to the full range of casino entertainment, including slots and live dealer experiences. This means you can play your favourite games on the platform with real money. 

Bonuses and promotions galore

With a fully verified account, you can access amazing bonuses that enrich your gameplay experience! Here's a look into the different perks and promotions you can score:

  • Free Spins: Spin the reels for free on exciting slots and win real money without spending any of your funds.
  • Free Chips: Play table games like blackjack or roulette with complimentary chips, letting you try your luck without risking your money!
  • Cash Bonuses: Receive extra funds to play games and boost your earnings.

Bitcasino also offers special campaigns with various perks lasting for days or months. Try them out and see where lady luck leads you!

A chance to become a Bitcasino VIP

The Bitcasino VIP Club is a luxurious invite-only program offering exclusive benefits to our most valued players. These perks include:

  • Invites to invite-only events
  • Personal casino manager
  • Monthly prizes
  • Personalised gifts.
  • 24/7 priority customer service
  • Holidays around the world.

You’ll first need to be an active player with a verified account to get a taste of these rewards. Once you’ve got both, Bitcasino will check your betting and deposit activity and your loyalty to the casino. The more you play, the higher your chances of receiving an invitation.

Frequently Asked Questions

Follow the step-by-step process below:

  1. Go to Bitcasino registration page
  2. Enter necessary info, such as username, email address and password.
  3. Tick the age requirement and terms and conditions.
  4. Click the link sent by Bitcasino in your email to verify your account.

This process can take us a week to complete. We start verifying your documents as soon as we receive them, and not long after, you’ll receive a confirmation email. 

If you haven’t received an email or update regarding your account, please let us know through our support channels.

Yes, there is! You must be at least 18 years old to create an account and play at Bitcasino.

You cannot change your Bitcasino username once you’ve registered your account. If you want to change your account’s username, close your current account and set up a new one with the details you want.

VIPs enjoy exclusive benefits like: 

  • Access to high-limit games
  • Priority customer support
  • Personalised gifts
  • A dedicated VIP account manager.

To be eligible for these perks, you’ll first need a fully registered and authenticated account at Bitcasino.

Bitcasino uses a multi-layered security approach that includes email verification, a 2FA system, and a KYC process. 

All of these help us by identifying and preventing potential fraudulent activity. Additionally, our site encryption scrambles your data during transfer between your device and our servers, ensuring safe transmission.

Online crypto casinos like Bitcasino are safe as we have multiple levels of safety for observing strict safety regulations, such as policies and Anti-Anti-Money Laundering).

You can also focus on playing your favourite games while knowing that Bitcasino is a fully licensed gambling platform with a 1668/JAZ licence under the Government of Curaçao.

Crypto enthusiasts enjoy playing on our platform since playing with crypto means having minimal restrictions. You can play high-roller games, table games, and live game shows using any of our supported crypto!

Yes, they are! Bitcasino takes your sensitive information and platform security seriously. Your documents are in a secure place and only accessible to Bitcasino's authorised personnel.

If you encounter a Bitcasino cannot log in issue, try checking if your caps lock is on and re-entering your details first. Also, consider refreshing the page to re-do the log-in process. If you still cannot access your account, contact us through our support channels.